canyonwalker: Uh-oh, physics (Wile E. Coyote)
[personal profile] canyonwalker
The past day-ish of work has been tough. I worked until about 9:30pm last night, taking an hour off for dinner, then was back online this morning before 7am. But worse than the long hours has been the frustration. "I'm not even at Square One," I bemoaned. "It's like I'm at Square Negative 6!"

I was struggling to prepare some use cases to show a customer today during a POC. I needed to set up our product in a sandbox environment and pre-test the use cases to ensure they'd go smoothly in front of the customer. Setting up the environment should've been easy.... Should have been. It wasn't. What should have been a 30 minute job took hours. First, AWS commands kept failing for reasons that were no fault of my own. Each time I had to troubleshoot the error, fix whatever I could, and start the process again. Next, once I got the environment created, the install of our product wouldn't come up correctly in it. At that point I hoped I'd gotten from Square Negative Six up to Square Zero... but no, I had to burn it down and try again. Starting at Square Negative Six.

This morning a few people answered the help request I posted in an internal Slack channel. "DiD YoU FoLlOw ThE DoCuMeNtAtIoN?" the developers basically said. Despite the fact that I posted a link to the docs in my help request with an explanation, "I'm following the docs at [link] and it's not working." 🙄

After a few more hours of trying to bring up a working sandbox environment in AWS I threw in the towel on it. A teammate suggested an alternative in GCP. It came up quickly but had an outdated version. I asked another colleague if he could help with that, and he updated the version. But then there were a few glitches. All in, I didn't have a working sandbox environment until less than 2 hours before my meeting with the customer. At that point I was was Square One!

I coordinated with my boss and the account manager to postpone today's working session with the customer. From the point I finally reached Square One late this morning I knew I still had hours more work to do before I'd be ready. Indeed, I've been working on it the whole rest of the day since then and I'm only about half done right now. 😨 I hope I can get through the rest in time for my 11am meeting tomorrow.

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canyonwalker

May 2025

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