canyonwalker: wiseguy (Default)
Texas Trip log #6
AUS Airport · Thu, 13 Nov 2025. 4:45pm.

It has been a busy day for me with meetings galore in Austin.

My day started with a morning alarm at 6:15. I had to get ready for the day, pack my suitcase, and be downstairs for an informal meeting at 7:30am. Luckily it was informal as I fell behind schedule— I got sucked into reading too many work emails early this morning— as I didn't get downstairs until 7:40.

Then there was an 8:30 meeting at a prospective customer's office. We were annoyingly late for that, too. When we started leaving the hotel at 7:50, maps said we'd be there by 8:20. By 7:05, as we sat in traffic, our arrival time had slipped out to 8:25, then 8:30, then 8:40. Fortunately it all worked out as it was a very productive meeting. And the customer was understanding of our tardiness as some of them arrived late because of the same bad traffic (there was an accident in a construction zone).

Later in the morning I took a meeting from a picnic table on the edge of a parking lot outside a beer bar.As I've remarked many times, working remotely isn't just "Work From Home", it's work from anywhere you can set out a computer and get a network signal!

After that I took a meeting inside the bar. It was with a customer who'd picked the bar. Though oddly I was the only one (of the six of us total) who drank beer. I drank sparingly. Then after the customer left and it was just me and my sales colleague, I hit the bottle harder. 🤣

From lunch I headed over to the airport with a stop back at the hotel to drop off my colleague and pick up my suitcase. Here at AUS I cleared security surprisingly fast considering how busy the airport is. I bought a soda as a pretext for sitting at a table in one of the food court areas then conducted two more meetings sitting in the airport food court.

Now it's rolling up on 5pm and I consider myself done for the day. I've been working since before 6am, and I've still got at least 4 more hours to go before I get home tonight.

canyonwalker: wiseguy (Default)
Texas Trip log #4
Residence Inn · Wed, 12 Nov 2025. 5:10pm.

I've been in Austin all day, since late last night actually, and I'm not yet to the point where it even matters that I'm here in Austin. I spend the day today working remotely from my hotel room.

Working remotely in Austin (Nov 2025)

Yup, that desk by the window is where I've put in about 7 hours so far, including 4 customer-facing meetings.

Thankfully I haven't just been sitting here all day. I did go out for lunch. But after that it was back to work.

Now it's just after 5pm and I'm feeling cooked. That wouldn't be a problem if it were quitting time... but I've got a customer dinner to go to next! I'll need to wake up and be "on" for the next couple hours.

canyonwalker: Sullivan, a male golden eagle at UC Davis Raptor Center (Golden Eagle)
I've posted a few times recently about plumbing repairs in our house. We've had two plumbing projects recently. One was replacing some hardware in our shower in our first bathroom. That was a DIY project to replace some dripping valves and update the look of some hardware, and it's now done.

The other project is replacing the toilet flange in our second bathroom. That's necessary because of a leak in the ceiling we discovered. We called a plumber since it was a leak inside the walls. He removed the toilet, cut into the walls, and diagnosed it as a broken drain flange that would need to be replaced. That was all eight weeks ago now. Yes, it took that long for them to schedule the work to fix it.

Finally, Tuesday, a small crew came to start the work. Here's the Day 1 progress.

Fixing the toilet drain flange - Day 1 progress (Oct 2025)

Part of the reason it took the plumbing company 8 weeks to schedule the work is that they realized they'd need to remove the tile floor in the bathroom and re-tile it. You can see the floor stripped down to the sub-floor in the photo above. You can also see the new piece of sub-floor (plywood) they installed. That's to replace what was rotted out by the leaking flange. Once they stripped out all the tiles they realized the rot spread more widely than first thought. Thus it was good the project lead decided to strip the whole floor.

The black pipe with the metal can sitting atop it is a temporary drain pipe sitting atop the new flange. That will be trimmed down to size when they're ready to reinstall the toilet.

This is my home office during plumbing repairs. I've moved temporarily. (Oct 2025)

I posted yesterday about moving my home office downstairs temporarily. Here's why. The photo above shows what's currently in my regular home office. Yeah, the bathroom being repaired is connected to the office. So in addition to it being super noisy up there while the workers are working, the office is currently storing a few things that aren't in the bathroom. Like the actual toilet!

The plan for today, Day 2, is that the workers will install new tile on the bathroom floor. Among other things that means they're going to be running a tile saw— which has a very loud, very high pitched whine as it runs. Working from downstairs may not be enough. I might have to work somewhere other than in the house today.


canyonwalker: wiseguy (Default)
With plumbers expected to arrive today to fix our broken toilet— yes, that link is from almost 8 weeks ago; that's how long it's taken then to get around to the work 😡— I've moved my home office setup down to a folding table in the living room.

Temporary downstairs home office... again (Oct 2025)

I do this temporary office relocation a few times a year. Most years I do it for a week or two in the summer when it gets really hot up on the third floor, where my real home office is located. This year the summer wasn't that hot, though I did choose to relocate briefly in May when the neighbors were having noisy renovations done. It's nice that modern technology— laptop computers and LED external monitors— makes it easy to grab and go. From the time I unplugged upstairs until I was set up and powered-on downstairs was 5 minutes.

It's not a bad setup, aside from the fact the folding card table is a bit wobbly. (A few years ago Hawk would let me borrow her craft desk when I needed a week's relocation, but now it's too full of... craft.) It's nice being able to open the curtains on the sliding glass door to enjoy the view of the garden outside. This morning a pair of humming birds are flitting around the trees. It's also nice to open the door for fresh air in the morning, though this morning it's just a tad too cool to enjoy it.

canyonwalker: wiseguy (Default)
L.A. Trade Show journal #4
At the show · Wed, 17 Sep 2025. 5:30pm

Today has been the trade show. AWS Summit - Los Angeles. The show's now winding down for the day. People started disappearing around 3pm, presumably to try to beat the traffic home, though the show formally goes through 6pm. This has been my first chance today to catch my breath.

I only got to the show just after 10am. I was busy with other tasks, time-sensitive ones, working in my tiny hotel room on the children's chair at my combination nightstand/desk. I had intended to get to the show at 9 but that didn't work out. So at about 9:55 I zipped up my bag, rode the elevator down to the ground floor, and... walked across the street.

The walk from my hotel to the LA Convention Center (Sep 2025)

That's right, my morning commute today was a walk across the street. Okay, it was kind of a walk across two streets because I had to get to the diagonally opposite corner. 🤣 This is the entire reason why I booked that tiny hotel room knowing it was tiny— and paid a pretty penny for it. Because it's Right. Here.

Minutes later I'd picked up my badge and registration and was ready to hit the show floor.

At the AWS Summit in LA (Sep 2025)

Traffic at our booth was steady across the day. That was frankly a relief— from a value-for-our-dollar perspective— from last week's trade show, where we had stretches of an hour or more with no meaningful conversations in the booth.

Things did get busy for me in the middle of the afternoon when I had three scheduled demos in a row with different customers. One brought a group of 9-10 people, ranging from devops engineers to a devops lead, to a manager and a VP. And they kept me busy, firing tough questions at me from all sides. I think I did pretty well, though. I look forward to us moving to the next stage with them.

Throughout the day I also saw, and chatted with, a few customers I've been working with for years. It was great to see them "in 3D" again... especially because some of them I've been working with for over 4 years and don't think I've ever met f2f. Plus a few people who stopped by the booth recognized me from portraying Jenkins at the other trade show last week even though I was "Clark Kenting it" today.

Well, the show's winding down now, but the day's not over. My company is sponsoring an after-hours reception at a bar a few blocks away. "Grab a drink and some snacks with us and wait for the traffic to die down before going home," we've been encouraging people all day.

It's a nifty way of framing the event. I don't know, though, how much of a turnout we'll get. Many people have already left to beat the traffic. And I don't blame them. I know if I were on the other side of the table today, I'd value getting home by 5pm to have dinner with my family over having a free drink of two on some company's dime and then getting home at 8:30.

Update: Keep reading in Back to the Moxy


canyonwalker: Hangin' in a hammock (life's a beach)
It's been getting warm this week. Not hot, per se, as this whole summer so far has been cool out here in the SF Bay Area, but comparatively it is. Today was 88°, which is a whole 7° above average! Wednesday was warm, too, though Thursday in between barely beat the average at 82. So Wednesday and today I took a break in the pool in the afternoon.

Warm afternoons lately? Pool break at 2:30pm! (Aug 2025)

My work schedule tends to clear after 2:30pm most days. It's a combination of people in time zones to the east of us finishing their workdays and people in this timezone avoiding scheduling meetings because they have pick-up-the-kids-from-school type responsibilities. Some days I feel tired out and use this mid afternoon respite as a siesta. On warm days like Wednesday and today I decided instead to turn it into a pool fiesta!

Taking a break for the pool doesn't mean I'm slacking at work. It's been a busy week, starting with a bungee trip to Phoenix on Monday and days packed with meetings from my home office since then.

Moreover, just because I go for a dip in the pool doesn't even mean I'm done for the day. Both Wednesday and today I got back to my desk around 4pm and still had work to do. Today I even had a customer meeting at 4:30pm. It was the customer's idea. Who TF wants to have a meeting at the end of the day on a Friday? "Tell me," I wanted to ask at the start of the call, "How long have you hated your family?" 🤣

canyonwalker: Mr. Moneybags enjoys his wealth (money)
The other day I decided to treat myself to a new pair of AirPods. A few weeks back I'd lost the second-hand set I'd used for a year or so. I was pretty pissed about that; I hate losing things. But at the same time a wireless headset is not a thing I consider vital and urgent, so I put off replacing it for a few weeks. With Amazon's Prime Day Short Work Week 😅 this week I decided to go shopping.

I bought a new set of AirPods (Jul 2025)

AirPods weren't on a special sale, but they were at least discounted. I decided to spent up a bit for the AirPods Pro. The difference is these have noise cancellation. The not-Pro models don't. I figure I'll see how well noise cancellation works when I'm listening to music/movies on an airplane, or taking a phone call in the car, which are the  main places I use a wireless headset.

Also, while the Pro model with noise cancellation was $70 more expensive than the not-Pro, it was kind of like free money to me as I spent the remainder of an Amazon Gift Card I've had sitting in my account for a while. It's actually money I got in the form of Visa Gift Cards years ago. Like, some of this money has been sitting around between my desk drawer and my Amazon account for at least 5 years. I'm glad to convert it, finally, into Having Nice Things.

AirPods come in a compact box that expands to a lot of stuff... mostly trash (Jul 2025)

The AirPods arrived late this morning. I'd ordered them late Thursday evening. Yay, delivery in 36 hours. Though it's not like 9 hours. Anyway, as I unboxed the AirPods after lunch today I was amused at how much stuff is in the box. I mean, the box itself is very compact. But when you open it up and unpack everything it's so much stuff.... And most of that stuff is trash.

So, how do these AirPods Pro sound? I don't know yet! I haven't tried them. Unlike some people I don't walk around (or sit around) with earphones stuffed in my ears all day every day. A lot of my use for earphones is when I'm working remotely and then...

I still use wired headphones for most of my working-remotely work (Jul 2025)

...my usual headset for managing video calls while sitting at my desk is this pair of lightweight wired headphones. I like these for working remotely from a desk for two reasons. One, the ear hooks take a lot of pressure off the earphones needing to be jammed in my ears to stay attached. And two, as wired headphones they never run out of charge. The minus, though, is that I'm tethered to my computer. Using wired headphones means I can't go take a dump in the bathroom (on mute!) while still on a call. 🤣 But now I'll be able to once again. 💩

canyonwalker: Driving on the beach at Oceano Dunes (4x4)
Last week our Nissan Xterra passed 130,000 miles. It was on the last of several days we spent in Oregon, just after we finished hiking at Smith Rock State Park.

Reaching 130,000 miles on a trip in Oregon (Jul 2025)

Unlike some other times we've passed a big milestone with a car I didn't pull over to take pictures. On the narrow country lane we were driving at the time there wasn't room. Thus I settled for taking a few quick pictures from behind the wheel.

Reaching 130,000 miles on a trip in Oregon (Jul 2025)

Speaking of other milestones, I don't think I've posted one of these "Milestone xxx,xxx" blog entries since we hit the 100,000 mile mark with this car. And that was nearly five years ago.

Part of the reason it's been five years between posting about milestones is that it took five years to add these 30,000 miles. We don't drive this car as much as we used to. I mean, not that this car really ever saw us packing the miles on, though there was a period of about a year when I used it for a 75 mile/day commute. That packed on the miles. But 30k in the past 5 years is an average of just 6,000 miles/year. That's less half the US average of 12-15k/year.

Why is our mileage so low? Well, it's not from avoiding long car trips. 😅 We drove 1,762 miles in 6 days on this Oregon trip. In fact big trips like this, plus medium trips where we drive 400-500 miles in a couple of days, like the Spring trip we did to the Sierra foothills in March, account for at least half of the mileage overall nowadays. Short trips around town most days of the week are the other half. What's not part of the mileage is commuting to work. That's because I've worked remotely for several years.

This car, a 2011 model, is now nearly 14 years old. We occasionally wish it had some more modern features, like Apple CarPlay, though we bought an inexpensive BlueTooth adapter for it that makes it only slightly fussy to play our tunes from our phones. We're in no rush to have a car payment again. We can imagine keeping this car for a few more years.... or until it requires a costly repair. Yes, sadly, this Nissan has needed a few $1,000+ repairs plus one $2k repair several years ago that actually cost more like $4k when including the towing costs (the car died in a remote small town) and travel costs (we were 1,000 miles from home). Thankfully our most recent spot of car trouble only cost us $150.

canyonwalker: wiseguy (Default)
Oregon Cascades Travelog #2
Klamath Falls, OR - Tue, 1 Jul 2025, 9:45am

Woohoo, the first day of our vacation, amiright? Haha, not exactly. After driving 8 hours to Klamath Falls, Oregon, last night today I'm working from the hotel room in Klamath Falls. My day started with responding to some urgent requests at 7:30am.

"WTF are you doing working on vacation?" you might ask. "Aren't you always writing about how you don't work on vacation?"

The fact is I'm working today because it's not vacation. It's a workday!

One of the benefits of working remotely is that remotely means anywhere I have a good internet/phone connection and the ability to focus on work. It's not just working from home. I'm working from a hotel today because having left yesterday afternoon— and knocked out those 8 hours of driving— means I'm that much closer to starting my actual vacation later today.

canyonwalker: wiseguy (Default)
I had a 6:30am meeting today. For sure that's not my favorite time of day to meet, but it was with a major customer who we're trying to close a big deal with this year, and it was a compromise on time zones and availability. Especially after being up late last night it was rough getting up at 5:30am. Then I saw the meeting was canceled.

The "sorry, something came up" message was sent at 5:30am. I didn't see it until closer to 6, after I'd showered, dressed, and first took a peek at my email. By then it was too late to go back to bed in hopes of catching another 45 minutes of shut-eye. Even if I'd seen the message right when it was sent, it was already too late.

Needless to say, I hate it when before-normal-hours meetings get canceled at the last moment like this. I accept the need to handle occasional out-of-hours meetings as a necessary part of the 21st century work environment, where employers have hired staff scattered all over the world to save money. But I wish said staff would should more consideration for the situation we're in.

canyonwalker: wiseguy (Default)
Yesterday I blogged "Feels Like the Old Days" describing how spending several hours on Tuesday meeting f2f with a client then hanging out with my sales colleague for drinks and dinner felt like 'old times' again. On Wednesday I had another face-to-face meeting with a client, a different client, for which I met two colleagues who'd traveled in from out of town. But while that meeting had some similarities with Tuesday's in that people traveled to meet together, it was not the same.

What was missing? What was missing was the camaraderie.

Wednesday's meeting was transactional. My colleagues flew in for the meeting and flew out afterwards. We did chat outside the building both before and after the meeting, but those were a) short chats and b) focused almost entirely on the situation with the client. There was very little that was off the straight-and-narrow of the business immediately at hand.

And that's the difference. That's the difference between what working in enterprise sales was like in the "old days"— which, keep in mind, were as recent as 10-15 years ago— and today.

In the old days we spent time together as a team. We had unstructured hours together that we filled with everything from chat about work, to families, to life in general. We really got to know each other as people.

That's a big thing we've lost in the shift to working remotely. Today we just assemble a team to do a task, do the task, then go back to our separate jobs and lives. There's no camaraderie. And that camaraderie was the key.
canyonwalker: Uh-oh, physics (Wile E. Coyote)
Yesterday the hammering and grinding started. Whump-whump-whump against the wall from next door. Then GrrrrRRRRrrrrrRRRRrrrRRRR. The both, with the grinding wailing away while the whump-ing kept the beat. Our neighbors are having their windows replaced, and workers were grinding through the stucco.

At first I just toughed through noise while working from home as it was mostly coming from the other side of the house. But then it moved to the side where my home-office is, echoing through a wall less than 10' from my desk. I grabbed my computer and moved to another room.

This morning the grinding and thumping started back up around 8:30am so I decided to move workstation temporarily. I moved to the corner of the living room, downstairs and to the other side of the house.

I temporarily moved my home office downstairs because of construction noise (May 2025)

I've set up down here a few times in the past. It's kind of my "Summer Home... office" 😂, a place I retreat to occasionally when a summer heat wave makes the 3rd floor too hot during the day.. Last time I did it was a bit more fancy, with my spouse clearing off her crafting desk so I could set up my desk there. This time, because I only expect to be here for a day or two, I left her desk alone and simply set up my stuff atop a card table I hauled out of the garage.

One nice thing about this temporary setup is having the sliding glass door that opens onto our back patio there. I left the curtains closed this morning as the sun was shining in too strongly, but it's nice to open them for natural light after 11-noon or so when the sun rotates around the side of the house.

Speaking off 11-noon or so, when I went out for lunch today I spotted the workers climbing down off their ladders between tasks.

Stucco work on the neighbors' house is noisy (May 2025)

I chatted with them about the job being done. I mentioned the noise was disruptive but emphasized I wasn't asking them to stop; just to let me know what their schedule was. "Oh, we're done with the hammering," they assured me. "We just finished!'

So my temporary relocation may be very temporary. I could have moved back within an hour! 🤣 But I think I'll keep my temporary desk set up a bit longer, to enjoy the change of scenery. Already a few of my colleagues have remarked on seeing the different scene behind me on videoconferences. In addition to having the different scene myself, it's nice to be noticed.

canyonwalker: wiseguy (Default)
There's a problem with RTO that I'll bet the weak-manager clown execs who instituted RTO mandates were too short-sighted to see: What happens when everyone actually Rs T the O? Specifically, is there enough room?

I saw that problem firsthand when I visited a few customers' offices earlier this week. One of them, a successful technology company whose name is often in the news, had a packed house.

The first sign of trouble came when I entered the parking garage. There was a sign at the gate, "Garage Full". I went in anyway figuring I'd try my luck. The garage wasn't full, exactly, but it was getting there. In the past I've been able to find a spot easily when arriving for morning meetings. On this day the first level of the garage was packed. There were parking attendants in viz vests directing people where to go. "Go to level 2" was the instruction. On level 2 I found a space without much effort, though it did seem like the last spaces were filling fast.

I rode the parking elevator up to the main lobby, where I arrived to a crowd. There were easily 50 people standing in the lobby signing in, getting badges, and waiting for their hosts to arrive. I had to wait in line several minutes for a sign-in kiosk to become available. Then as I walked around looking for the coworker I was supposed to join before the meeting I came across a gaggle of people taking selfies standing in front of the company's logo. There was even a line of people waiting to take selfies. Ah, the easily amused.

When our host escorted us upstairs we had no problem finding a meeting room. She had wisely booked it well in advance rather than play, "Let's just see what's available". Though at exactly 11:00:01 there came a tap on the glass. The group that booked the room next were assembled and waiting outside. I've visited this company half a dozen times over the past 9 months and have never seen meeting room contention before.

As I walked back to my car in the garage I noticed that there were long rows of cars double-parked. That would explain why there were so many parking attendants earlier.... When the spaces all filled they turned into valets to move cars around in the aisles like sliding tiles a sliding puzzle game.

So there you have it. The problem with a big RTO (return to office) mandate is that a lot of offices no longer can accommodate a full workforce! Many companies took advantage of thel remote work era to reduce their real estate footprint. And even those retained enough physical space for employees to sit at desks may lack critical support staff, like those front desk people who were overwhelmed trying to badge in dozens of visitors. Or— and I'm envisioning this as a hypothetical problem, but very likely— cafeteria workers who are staffed to handle 200 people coming for lunch, not 400. I'm glad we went out for lunch nearby.

canyonwalker: coronavirus (coronavirus)
Earlier this week I wrote Five Years of the Coronavirus Pandemic about what has and hasn't changed over the 5 years since Covid-19 was declared a global pandemic. I intended it to be a gentle reminiscing about how things have evolved. It turned, though, into a more strident criticism of the politically motivated denialism that reached fever pitch about the pandemic and then spread to other aspects of reality. So, how about those gentler musings? I'll cover there here in a part 2. Here are Five Things that have or haven't changed since the pandemic:

1. Remote Work. Working remotely was a reality for me for years before the pandemic. The crisis of the pandemic made it a reality for a lot more people. As business leaders praised how effective it was many of us thought it would become the new normal. Many leaders have subsequently yanked us back to the past with Return to Office (RTO) mandates. I've remarked before that there's absolutely value in teams being together in an office with low barriers to communication... but the reality of the business world independent of the pandemic is that companies have offshored or distributed so many jobs, especially in technology, that it makes only limited sense for people to sit in an office while still having to use phones, email, chat, and video to communicate with colleagues.

2. Prices. It didn't happen early in the pandemic, but at the impacts of supply chain disruptions, government stimulus, and changes in habits hit, inflation hit. Significant inflation hit. Monthly price changes came an annualized rates upwards of 10% at certain points. But while the overall full-year consumer price index never really rose about 5%, certain sectors saw way more inflation. For example, I've seen the prices of a wide variety of groceries increase by 50% - 100% over the past 5 years.

3. Eating at Home. Eating at home suddenly became a necessity when restaurants closed in March 2020. I'd made that shift a few days ahead of the shutdown. It was a big change for me as I was accustomed to eating nearly all lunches and dinners at restaurants. I made a knife edge transition from dining out 13 times a week to 0. As risks eased I added back dining out— or at least ordering take-out— at once a week, then twice, then more. I've gradually ramped up to dining out about 9 times a week now; but that's still down from 13 pre-pandemic.

4. Tipping is out of Control. Tipping standards increased during the pandemic. As people realized restaurants and take-out food were "essential infrastructure" even though food service workers are among the lowest paid people in our economy, people wanted a way to say, "Thank you for risking your life so I can buy this burrito." Tipping standards increased, and "Add a tip" interfaces appeared on payment kiosks where they hadn't been seen before. The sense of gratitude has lessened along with the risks of dying for a burrito, but the prompts on payment kiosks have not. In fact, kiosks prompting for tips have only continued to spread— including in silly places like self-service checkouts at grocery stores. There's now a widening backlash against expectations of tipping getting out of control.

5. Less Socializing. One of the most enduring social changes from the pandemic is that we all socialize less. Safety closures not only got us out of the habit of "third spaces"— places like coffee shops and bars where we can casually see & be seen outside of work/school and home— but also greatly reduced the second space, too, as work/school became remote much of the time. People got accustomed to living most of their lives from their bedrooms and sofas. Having gotten out of the habit of meeting people face to face— including spending the time and effort of going out to meet people face to face— it's hard to get back into it. And it's to our detriment as we humans are fundamentally social creatures. Depression is up, satisfaction with life is down, and record numbers of people report feeling isolated.

canyonwalker: wiseguy (Default)
Remote work has been topical recently with RTO (return to office) mandates in the news again, particularly President Trump's executive order last mandating 100% RTO for all US government employees. One of the concerns repeatedly mentioned by RTO proponents, though not supported by any of the evidence available, is that remote work leads to widespread loss of productivity. There's this hostile notion that people working remotely are routinely slacking off to watch TV, go sightseeing, visit the beach, etc. all day instead of working. Sure, anyone who's been around workplaces allowing remote work is likely familiar with a case of someone abusing the system. But comprehensive studies show this is the exception, not the rule. Alas, I'm concerned there's one of these exceptions among my colleagues. In fact it's so severe I wonder if this colleague is two-timing us— working two full-time jobs remotely and giving each one only half his attention.

I'm suspicious my coworker, "Ken", is two-timing us because his response times on requests are routinely long. I message him with a pertinent, timely query and he answers 4 hours later... or the next day... or not at all. Often I have to poke him a second or third time to get a response. Just today I've had to poke him for the second and third time on a request he ignored last week. ...A request about a situation that is reaching crisis state with a customer now because I've been unable to address it meaningfully without his coordination. And also today he's skipped two meetings with another customer he was supposed to attend with me.

I get it that people can be busy and my concerns may not be high priority for them. But Ken is not busy. At least he does not look busy. His calendar shows very few activities this week. And his results, in sales, are mediocre at best— so it's pretty clear that he's not doing high-value tasks in lieu of responding to me. And again, while he's ghosting me today, this is not only a "today" issue. Ken is almost always slow to respond... and I am not the only one who's noticed. I've discussed the issue with my managers, who've said they've experienced it first-hand, as well, and they've supposedly discussed it with other managers already.


canyonwalker: My old '98 M3 convertible (road trip!)
PA Anniversary Trip Journal #3
Camp Hill, PA - Fri, 8 Nov 2024, 9:30am

Finally we got to my inlaws' house last night. I say finally because here I am, at journal number three (maybe technically number 4) in this series, and this is the first one in which I'm actually here.

The drive up from Arlington, VA went smoothly. We hit the road in earnest after an unexpected anniversary dinner of our own. The upside of stopping for dinner when we did is that rush hour traffic cleared out. By 8pm there was one minor slowdown on the Capital Beltway. We covered about 120 miles in 2 hours of driving. With a stop along the way for drinks and snacks (as if dinner wasn't enough!) we got in around 10:20pm.

It's been nearly a year since we saw Hawk's parents so we had a lot to catch up on. We didn't get to bed until 1:30am! Staying up late was little problem for us as we started the day 3 time zones away. And it was little problem for the parents as they routinely stay up past midnight anyway. That's something that always surprises me because it's so different from my own parents years ago. When I was younger, it always took planning if I wanted to call them at 11pm, when long distance rates were cheaper. (That's another memory lane trip— who else remembers waiting until 11pm to call people when the rates dropped?) Now if Hawk and I are discussing something at 9:30pm in California and we agree, "Let's check with your parents," she just calls them, at 12:30am their time. They're still up.

Well, maybe Hawk's mom doesn't sleep much anymore, but I still need my rest. As a result of staying up past 1:30 I swatted off my 6:45am alarm and then slept in until 9:30. That was unfortunate as today's actually a work day for me. I'm working remotely from a desk upstairs in "our" bedroom. At least for the 9am hour here, 6am Pacific, I'd only planned to work on some reports that aren't due until next week. I can finish them up over the weekend. For the rest of today I've got several hours of meetings. At 6pm local I'll be done and I'll head downstairs to meet various other relatives are flying & driving in, some from overseas, to help my inlaws celebrate their 60th anniversary.


canyonwalker: wiseguy (Default)
I posted yesterday about 5-day-a-week RTO mandates such as the one Amazon announced a few weeks ago. When a big change is being made it's appropriate to ask "Why?" Why is this change being made? And more specifically, what is the value the businesses are looking to achieve? People all over industry, from CEOs to business/HR consultants to ordinary workers, have ideas about this. Here are Five Things:

  • Sunk Cost Fallacy. "We're paying for all this office real estate," this argument imagines a CEO fuming, "We should have people occupying it." This is an example of sunk cost because the office space is something the company has already purchased or entered into a long term contract to pay for. And it's arguably a sunk cost fallacy because occupying the office space doesn't necessarily save the company any money or create any new value. "But wouldn't business CEOs, through their education and wisdom, being able to avoid trivial fallacies like the sunk cost fallacy?" Haha, no. One thing I've learned about business leaders is that their reasoning is often like anyone else's. They make decisions emotionally and then rationalize by selecting whichever data fits.

  • Weak Managers. "How do you ensure remote workers are actually working?" has been a challenge of managing remote work for years. A lot of leaders still have a factory-work mindset that workers need to be at their stations visibly performing their tasks otherwise they're goofing off. That's still true for a variety of professions from air traffic controllers to welders to fast food workers, but it's less and less true within the burgeoning world of desk jobs. Yet that remains the go-to for weak managers who've failed to understand and embrace the myriad other ways to monitor worker engagement and worker productivity in an increasingly computerized work world.

  • Productivity. Ah, now this is one explicitly cited by business leaders for their RTO mandates. Workers are more productive in the office. Yet that claim rings hollow for so many of us workers who worked through the safer-at-home phase of the pandemic, when those same leaders crowed about how efficient their businesses were with widespread remote work.

  • Culture and Professional Development. This is another one that leaders themselves have explicitly cited as a driver for RTO policies. It's valuable for new hires and early-career employees, especially, they've said, to work in the office alongside more senior colleagues to develop critical skills. There are two challenges with that. One, there are elements of both carrot and stick. The carrot is development and advancement. The stick is when leaders turn that around and tell employees, "If you want to work remotely, forget about being promoted." Which they have told employees at some companies. The second challenge is that the notion of professional development for lower level employees depends on the higher level employees/leaders being in the office, too. And companies have spent years already hiring talent wherever they can find it, especially when & where they can find it for vastly less money. It's transparent nonsense to tell employees they have to report to offices in, say, San Francisco and Seattle, for professional development when their Sr. Dir. is in Texas, VP is in Ohio, and half their colleagues are in India.

  • Stealth Layoff. It's widely suspected among workers in industry, and not a few industry watchers, that tough RTO policies spurring some number of employees to quit is a feature, not a bug, of the plan. Tech companies have been downsizing for over a year now. Attrition is cheaper than layoffs. If companies can get employees to quit on their own, there's no bad PR from having to file WARN Act notices, there's no risk of legal action from laid off employees alleging discrimination on the basis of age, gender, family status, etc., and there's no cost of severance packages. The challenge to companies in downsizing attrition is that it's often the best employees who leave, as their desirable education, skills, and accomplishments make it easiest for them to find new jobs quickly.

canyonwalker: wiseguy (Default)
A few weeks ago Amazon changed the game in remote work. It announced that, effective 1 Jan 2025, all workers would have to report to the office 5 days a week. It's a major change from the company's previous 3-day-a-week RTO policy. Employees are unsurprisingly unhappy about it. Various surveys show they gave it a satisfaction rating of 1.3 on a 1-5 scale (1 being the lowest) and that 73% are considering quitting to work elsewhere.

Elsewhere may be a dwindling choice, though. When a major company with enormous cachet like Amazon makes a move like this, others will follow— others not just in the technology industry but across all industries. Indeed, Dell made a similar change for at least some of its employees already. After a 3-day-a-week policy announced months ago, Dell upped it to 5 days a week for its sales staff two weeks after Amazon's announcement.

Some leaders couch this change in terms of "Back to normal", like they're simply undoing the unique adaptions we were all forced to make during the urgent conditions of the Coronavirus pandemic. But the pandemic didn't create remote work; it merely increased the number of people who performed it. 5-day-a-week RTO is not just going back to how things were in 2019, it's actually a regression back many, many years.

canyonwalker: Hangin' in a hammock (life's a beach)
After going out hiking last weekend, and especially with Hawk recovering from minor surgery this weekend, it's a perfect time for a stay-home, take-it-easy weekend. Even more perfect, the weather's still warm! Even though it's Autumn now our warm weather generally lasts through September and sometimes at least halfway through October.

Afternoon dip in the hot tub... with a soda, because it's still a workday 😅 (Sep 2024)

For me it was already the weekend in my mind on Friday afternoon. I wrapped up a big proof-of-concept project on Thursday so Friday was my time to let the foot off the accelerator and coast after the finish line. It was a meetings-light day anyway. One thing I've observed with remote work being the norm is that nobody seems to want to schedule meetings on Friday after lunch. Thus I found time in my no-longer-busy schedule to sneak out to the hot tub around 2:30pm.

It's Autumn, but the weather's still pool-warm (Sep 2024)

After a soak in the hot tub I sat out on the pool deck just enjoying the weather. Friday we had a summery high of about 88° (31° C). That made it warm in my home office but pleasant out here on the pool deck wearing wet swim trunks and a light shirt. I thought about going for a dip in the pool like a few of my neighbors did but decided I wanted to stay close to my phone in case any work-related stuff arose. Indeed I did handle a few emails/Slack messages while sitting outside. Remember, remote work doesn't mean "work from home"; it means work from anywhere you can be productive. ...And no, I didn't call this half my workday. I took an hour break outdoors then went back to my desk— which is in my home— to finish my tasks for the week.
canyonwalker: Hangin' in a hammock (life's a beach)
It was fun last week going out to the pool every afternoon for several days in a row. We did it not just over the semi-4-day weekend for the Fourth but the few days before that as well. I even created a new tag, pool life, to mark it.

Well, I fell off the #PoolLife bandwagon on Monday. I didn't feel like going out, and the weather was kind of cool anyway. And by "cool" I mean that it was only 80° late afternoon. 🤣 But Tuesday I decided that merely warm weather instead of hot weather should not stop me from enjoying summer afternoons at the pool.

Relaxing by the pool on a warm day (Jul 2024)

Thus on Tuesday I took advantage when I finished my work for the day a bit after 3:30pm. The heat of the day had already broken by then. It felt like the temperature had already dropped into the 70s. I was worried that pool would feel cold. It's heated to 83°, which can feel cold when the air isn't warm enough. When I walked into the pool, though, I found the water pleasantly warm. It took no longer than a few seconds to acclimate. Thanks to last week's heat wave, I presume, the water thermometer was still registering 85°. After exercising in the water for 15 minutes, floating around for another 15, then soaking in the hot tub for 15, I spent another 15-20 enjoying the shade poolside while reading news and catching up on late-day work email on my phone.

Today (Wednesday) was another point for my #PoolLife streak. I went out after tying up work around 4:15pm and stayed until almost 6. It was warmer today than yesterday, so it was even more fun being out. My work wasn't fully tied up before leaving, though, so I answered a couple of Slack messages while I was drying off after my swimming and soaking. It's one of the great parts of working remotely that it's not just a flexible schedule but also working from anywhere— including from a poolside lounge chair!

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