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"I'd like to attend as a fly on the wall." It's a line I hear frequently, particularly in sales. People want to join a meeting to listen in and see what's happening— but not be recognized as a participant and certainly not be asked to do anything, including stating an opinion or answering a question.
Having a few "fly on the wall" non-participants generally works okay. But what if everyone wants to be a fly on the wall?
I had a meeting like that yesterday. My sales colleague and I began a sales meeting with a customer. As we opened the videoconference very quickly 6 people joined in. We didn't recognize any of them by name. And they all had camera off and microphone on mute.
We introduced ourselves and asked them to introduce themselves. Nothing. We prompted them with a simple question about how familiar they are with our software— software their company has licensed for several years. Again, nothing. I'd say "crickets", but there wasn't even a chirp. They all sat there silently like flies on the wall.
Having a few "fly on the wall" non-participants generally works okay. But what if everyone wants to be a fly on the wall?
I had a meeting like that yesterday. My sales colleague and I began a sales meeting with a customer. As we opened the videoconference very quickly 6 people joined in. We didn't recognize any of them by name. And they all had camera off and microphone on mute.
We introduced ourselves and asked them to introduce themselves. Nothing. We prompted them with a simple question about how familiar they are with our software— software their company has licensed for several years. Again, nothing. I'd say "crickets", but there wasn't even a chirp. They all sat there silently like flies on the wall.
