T-Mobile Fixed. Fuck 'em Anyway.
Apr. 4th, 2022 03:28 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
canyonwalkerThe replacement home internet gateway from T-Mobile arrived today. It arrived after 6½ days of no home internet. Quick recap:
Finally the new device arrived today....
...But it arrived with no power supply. Fortunately I still have the old (broken) gateway and could scavenge its power supply.
...And it arrived with no SIM card, either. Fortunately I could scavenge that from the old unit, too.
...And it came with no instructions. Fortunately I remembered how we set up the original 6 months ago, and the new unit is the same model & nearly the same process.
Sheesh!
I've got it working now, but Fuck T-Mobile.
- It broke Tuesday and required multiple customer service calls consuming around 3 hours.
- They'd promised us we could get one in a store Wednesday. We couldn't.
- They'd promised we could get one in a store Thursday. We couldn't.
- They'd promised one would be delivered Friday. It wasn't.
Finally the new device arrived today....
...But it arrived with no power supply. Fortunately I still have the old (broken) gateway and could scavenge its power supply.
...And it arrived with no SIM card, either. Fortunately I could scavenge that from the old unit, too.
...And it came with no instructions. Fortunately I remembered how we set up the original 6 months ago, and the new unit is the same model & nearly the same process.
Sheesh!
I've got it working now, but Fuck T-Mobile.
